SALES

Standard Terms & Conditions

• All goods are sold and contracts concluded subject to our standard conditions of Sale as set out below. No variation of the contract or these conditions is of any effect unless accepted by us in writing. Outdoor Furniture Warehouse have the right to amend these Terms and Conditions at any time. Customers must read and agree to these Terms and Conditions prior to submitting an order.

Payment

• Any cash on delivery sales must pay a 15% deposit before delivery can be arranged
• All deposits are non-refundable in the event of any cancellation of any order by the customer 

Orders

• Cancellation of any order by a customer will result in the forfeiture of any deposit or payment made in connection with that order
• Orders cannot be amended or altered without the agreement of Outdoor Furniture Warehouse
• All orders must be checked within 72 hours of receipt and any defects or shortages advised to the company in writing, including images. This should be e-mailed to sales@outdoorfurniturewarehouse.net quoting your order number.
• These are our terms unless otherwise agreed with the Management due to any extenuating circumstances.
• In the event of a refund please be advised that we always refund monies back to the original form of payment. If you paid by credit or debit card then the money will be refunded back to the card. If you paid in cash then we will refund back to your bank account.
• All additional items e.g. Cushions, Parasols when not in use should be stored in doors.

Delivery

• We endeavour to deliver all orders within 21 days of the date of purchase. In many instances this period is actually shorter but cannot be guaranteed
• Most furniture orders are delivered with our own vehicles and our own drivers
• We always try to give at least 7 days notice prior to your delivery 
• When you are contacted you will be advised of the day that we are next in your area and you will be given either an AM or PM delivery slot (8 – 12PM or 12 – 5PM)
• If you cannot be present for the delivery, we will be more than happy to leave the goods if we receive confirmation of these instructions in writing either via letter or alternatively, an email can be sent to  sales@outdoorfurniturewarehouse.net                                                  detailing where you would like the goods to be left
• In the event that you cannot accept the delivery we will try to re-schedule for you within the next 21 days
• All our furniture is delivered as per our standard terms and conditions
• Any assembly of the furniture is down to the Customer unless otherwise indicated.
• Outdoor Furniture Warehouse will set up any furniture for a cost of £30 per item which must be paid for in full prior to delivery or cash on delivery. 

WEBSITE TERMS AND CONDITIONS for www.outdoorfurniturewarehouse.net
These terms and conditions govern your use of our website. Our terms have been provided and approved by legal documents provider LegalCentre.co.uk.
Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website.
Using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.
SITE ACCESS
1.1 You will be able to access the majority of this Website without having to register any details with us. [However, particular areas of this Website will only be accessible only if you have registered.]
USE OF WEBSITE
1.2 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
1.3 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensor's and must not be reproduced without our prior consent. 
1.4 Subject to paragraph 1.2, no part of this Website may be reproduced without our prior written permission. 
SITE UPTIME
1.5 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
1.6 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.
VISITOR CONDUCT
1.7 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
1.8 When using this website you shall not post or send to or from this Website any material:(a) for which you have not obtained all necessary consents; (b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.9 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.8. 
LINKS TO AND FROM OTHER WEBSITES
1.10 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk.
1.11 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions: (a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us; (b) you do not misrepresent your relationship with us or present any false information about us; (c) you do not link from a website that is not owned by you; and (d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.
1.12 If you choose to link to our website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
DISCLAIMER
1.13 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
1.14 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.
 EXCLUSION OF LIABILITY 
1.15 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.
1.16 Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.
GOVERNING JURISDICTION
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
OUR DETAILS
Our business’s name is: Outdoor Furniture Warehouse
Our business address is: Hazelbush, Malton Rd,Stockton On The Forest, York, North Yorkshire YO32 9TW
Our Telephone Number is: 01904 - 521199